How do I return an item?
Please email email@example.com or call 855-618-5610 to request a return or for additional information. Please have your order # handy when contacting us.
Shop-Orthopedics.com provides the highest quality products available and want to ensure that our customers are completely satisfied.
You have 30 days from the date of delivery to return an item. Refunds can take up to 2 weeks to process. We do not charge restocking fees.
Due to manufacturer policies or FDA reasons beyond our control, we cannot accept returns of certain items, including:
Exchanges will be processed after the original order is received. To expedite the process, you may place a new order so that everything is processed in parallel. Your original order will be fully refunded once received back into our warehouse.
All warranties are the responsibility of the manufacturer and at their discretion. We would be happy to facilitate the warranty exchange process with the manufacturer if the original order was purchased through us.